Privacy Policy

1. Introduction

ji888 ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the ji888 online casino platform ("Platform"). This Privacy Policy ("Policy") describes how ji888 collects, uses, discloses, stores, and protects personal information obtained from players and visitors in the Philippines and elsewhere.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. ji888 is registered as a personal information controller under applicable Philippine law.

By accessing or using the ji888 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2. Data We Collect

2.1 Information You Provide Directly

When you register for a ji888 account, use our services, or contact our support team, we collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., PhilSys ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Financial Data: GCash account number, PayMaya/Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, etc.), and transaction history on the Platform.
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Verification Documents: Copies of government-issued IDs, selfies for liveness verification, and proof of address documents submitted during KYC (Know Your Customer) verification.

2.2 Information Collected Automatically

When you access the ji888 Platform, we automatically collect certain technical and behavioral data, including:

• Device Data: IP address, device type, operating system, browser type and version, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, and features accessed.
• Location Data: General geographic location derived from your IP address (country and city level). ji888 does not collect precise GPS location data.
• Cookie Data: Information collected through cookies and similar tracking technologies as described in Section 6.

2.3 Information from Third Parties

ji888 may receive personal data about you from third-party sources, including identity verification providers, payment processors, fraud prevention services, and publicly available databases, where permitted by applicable law.

3. How We Use Your Data

ji888 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ji888 player account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of ji888 platform features.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Philippine AML (Anti-Money Laundering) obligations under Republic Act No. 9160, KYC verification requirements, and NPC data privacy regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities on the Platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior and implement responsible gaming tools, including deposit limits, session reminders, and self-exclusion, in accordance with PAGCOR guidelines.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the ji888 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with the Platform or your account.

4. Legal Basis for Processing

ji888 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our contract with you, including providing access to the Platform and processing financial transactions.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML laws, PAGCOR licensing conditions, and NPC directives.
• Legitimate Interests: Where processing is necessary for ji888's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

5. Data Sharing & Disclosure

5.1 Third-Party Service Providers

ji888 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include identity verification providers, payment processors (GCash, PayMaya, Philippine banks), cloud hosting providers, customer support platforms, and fraud detection services. All third-party providers are contractually bound to process your data only as instructed by ji888 and in compliance with applicable Philippine data privacy laws.

5.2 Regulatory and Law Enforcement Authorities

ji888 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and other government authorities where required by law, court order, or regulatory directive. ji888 will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of ji888's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms of the new entity.

5.4 No Sale of Personal Data

ji888 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to what is strictly necessary for the purposes described in this Policy.

6. Cookies & Tracking Technologies

6.1 Types of Cookies Used

ji888 uses the following categories of cookies on the Platform:

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that maintain your login state and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how visitors use the Platform, such as which pages are visited most frequently. This data helps ji888 improve Platform performance.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Analytics Cookies: Used to understand aggregate user behavior and Platform usage patterns. Data collected is anonymized and used solely for internal analysis.

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ji888 Platform. Instructions for managing cookies are available in your browser's help documentation.

7. Data Retention

ji888 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Active Account Data: Retained for the duration of your account's active status plus five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Records of customer support interactions are retained for two (2) years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever occurs first.

Upon expiry of the applicable retention period, ji888 will securely delete or anonymize your personal data in accordance with NPC guidelines and industry best practices.

8. Data Security

ji888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized ji888 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
• Firewalls and Intrusion Detection: The Platform is protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for suspicious activity around the clock.
• Regular Security Audits: ji888 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their ji888 accounts for an additional layer of security.

Despite these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, ji888 will notify the National Privacy Commission and affected players in accordance with NPC Circular No. 16-03 and applicable breach notification requirements.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji888:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right to Access: You may request a copy of the personal data ji888 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by ji888.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji888's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ji888's Data Protection Officer at [email protected]. ji888 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

10. Children's Privacy

The ji888 Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. ji888 does not knowingly collect personal data from individuals under the age of 21.

If ji888 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent underage access to gambling platforms.

11. International Data Transfers

ji888 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines – for example, cloud hosting or fraud detection services – ji888 ensures that such transfers are conducted in compliance with the Philippine Data Privacy Act and NPC guidelines on cross-border data transfers.

Specifically, ji888 ensures that any international transfer of personal data is subject to appropriate safeguards, including data processing agreements that impose data protection obligations equivalent to those applicable under Philippine law. ji888 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate contractual safeguards.

12. Third-Party Links

The ji888 Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the ji888 Platform and does not cover the privacy practices of any third-party websites. ji888 is not responsible for the content, privacy policies, or data practices of any third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link on the ji888 Platform does not constitute an endorsement of that website or its privacy practices.

13. Updates to This Policy

ji888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine laws, or NPC guidelines. When material changes are made, ji888 will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the ji888 Platform following the posting of any changes to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how ji888 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ji888, please contact our Data Protection Officer: